Policies, Terms and Conditions:

Copyright and Trademark Notice

5/26/2017
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of OTC Innovations Inc dba Zilla3D/Diygranite., Copyright ©, ALL RI

Credit Cards

5/25/2017
We accept credit cards as a form of payment except on international orders ouside of USA and Canada. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. t

Links

5/26/2017
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that OTC Innovations Inc dba Zilla3D/Diygranite is not responsible for the operation of, or content located on or throughout any such site.

Multiple Product Orders

5/25/2017
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. Produc

Order Acceptance Policy

5/25/2017
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. OTC Innovations Inc dba Zilla3D/Diygranite reserves the right at any time after receipt of your or

Other Conditions

5/26/2017
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. OTC Innovations Inc dba Zilla3D/Diygranite reserves the right to make changes to this site and these conditions at any time.

Out-of-Stock Products

5/25/2017
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of an

Privacy

5/25/2017
We keep your personal information private and secure. When you make a purchase from OTC Innovations Inc dba Zilla3D/Diygranite, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), t

Privacy on Other Web Sites

5/25/2017
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Our store is not responsible for the actions of third parties.

Returns

5/25/2017
We will gladly accept the return of components that are defective due to defects in manufacturing and/or workmanship that cannot be repaired onsite. Our 3D printers were designed for easy replacement of parts for maintenance and upgrades. Fulfillment

Shipping Policy

5/25/2017
Shipping Time -- Most orders will ship by the third business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement. Our 3D printers are built to to Customers specificatio

Shopping Cart Help

1/1/2014
This online store is powered by 3dcart shopping cart software. The 3dcart solution provides the means to power this website but is in no way responsible for the activities/content found within. All content found on this site, including products, web

Taxes

5/26/2017
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where OTC Innovations Inc dba Zilla3D/Diygranite holds a presence. For orders shipped to other areas, you (the shopper) are solely resp

Typographical Errors

5/26/2017
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, OTC Innovations Inc dba Zilla3D/Diygranite shall have the right to refuse or cancel any orders placed for products listed at the incorrec